Hachisoft is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to all Hachisoft services, and governs data collection and usage. Please read this document carefully before you use our website, software, applications, our official social media pages that we control, or other mobile interactive features (each a "Service", and collectively our "Services"). By using our services, you consent to the data practices described in this statement.
Hachisoft collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Hachisoft also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.
There is also information about your computer hardware and software that is automatically collected by Hachisoft. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Hachisoft for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of Hachisoft services.
At activation of a Hachisoft app we collect the following: Model, device, account id, operating system, app version, bunder, and language used.
Hachisoft collects website visitors' other Data via the Google Analytics platform provided by Google, Inc., a US-based company, for purposes of analyzing and interpreting how our visitors interact with our website. We track data such as what pages a visitor has viewed, whether a prospective customer has started one of our contact forms, whether a prospective customer has completed one of our contact forms and segmenting this data out depending on which of our various platforms such prospective customer is interested in. Further, with Google Analytics User-ID, we also track a unique per device random ID assigned through the service to visitors. All of this data is anonymized so that we have no way of determining the exact source of the data. Google may disclose this data to third parties if this is required by law or if third parties process this data on behalf of Google. Google will not associate your IP address with any other data held by Google.
Hachisoft encourages you to review the privacy statements of Web sites you choose to link to from Hachisoft so that you can understand how those Web sites collect, use and share your information. Hachisoft is not responsible for the privacy statements or other content on Web sites outside of the Hachisoft family of services.
Hachisoft collects and uses your personal information to operate the services you have requested. Hachisoft also uses your personally identifiable information to inform you of other products or services available from Hachisoft and its affiliates. Hachisoft may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
Hachisoft does not sell, rent or lease its customer lists to third parties. Hachisoft may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Hachisoft may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Hachisoft, and they are required to maintain the confidentiality of your information.
Hachisoft does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
Hachisoft keeps track of the services and pages our customers visit within Hachisoft, in order to determine what Hachisoft services are the most popular. This data is used to deliver customized content and advertising within Hachisoft to customers whose behavior indicates that they are interested in a particular subject area.
Hachisoft services will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Hachisoft or the site; (b) protect and defend the rights or property of Hachisoft; and, (c) act under exigent circumstances to protect the personal safety of users of Hachisoft, or the public.
In case we buy or sell any business or asset, we may disclose personal information to the prospective seller or buyer of such business or assets. Further we may disclose personal informatio to third parties, if we or substantially all of our assets are acquired by a third party and personal informatio will be one of the transferred assets.
The Hachisoft Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Hachisoft pages, or register with Hachisoft site or services, a cookie helps Hachisoft to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Hachisoft Web site, the information you previously provided can be retrieved, so you can easily use the Hachisoft features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Hachisoft services or Web sites you visit.
Hachisoft secures your personal information from unauthorized access, use or disclosure. Hachisoft secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
We will store your data as long as it is required for our business purposes, and as is required by law e.g. for tax and accounting reasons.
You may request that we delete any personal information Hachisoft holds about you at any time. Hachisoft will take reasonable steps to delete your personal information from our current records. If you ask Hachisoft to delete your personal information, we will let you know how the deletion affects your use of the site or products and services. There may be exceptions to this right for specific legal reasons which, if applicable, we will set out for You in response to the request.
All email delivered to Hachisoft email-addresses are stored on servers of Google, Inc., a US-based company. Google, Inc. has bound itself to comply with the Safe Harbor Principles. However, according to its own policies, Google, Inc. may store personal information on serves of companies or in countries, which do not guarantee for an adequate level of data protection. Based on this information, when sending a message to the e- mail address named above you consent to the disclosure of the personal information contained therein to Google, Inc
For providing proper support of Hachisoft users we have commissioned Zendesk, Inc. as helpdesk provider, to whom we disclose the information contained in support request including your email address. Zendesk is located in the United States and has bound itself to comply with the Safe Harbor Principles. When you send a message to our support desk you consent to the disclosure of the personal information contained therein to Zendesk, Inc.Changes to this Statement
Hachisoft will occasionally update this Statement of Privacy to reflect company and customer feedback. Hachisoft encourages you to periodically review this Statement to be informed of how Hachisoft is protecting your information.
Hachisoft welcomes your comments regarding this Statement of Privacy. If you believe that Hachisoft has not adhered to this Statement, please contact Hachisoft at contact[at]hachisoft[dot]com. We will use commercially reasonable efforts to promptly determine and remedy the problem.